URGENT ALERT: Canva Not Working Right Now – Here’s Why and When It Will Be Fixed

If you just tried to open Canva and saw a blank screen with a serious message, please know that you are not the only one. Just like you, I was also making small changes to a design file when suddenly my Canva page stopped working completely.

Instead of my design, I saw a very technical and worrying message: “500 Internal Server Error.”

If you are worried that this means your internet is slow or your work is lost, please relax. We are sharing this update to confirm that Is Canva experiencing an outage today? Yes, it is! We also have important news from the support team to help you plan the rest of your day.

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The Simple Reason for the “500 Internal Server Error”

Many people are asking, Why is Canva down right now?

The answer is simple: When your screen shows a “500 Internal Server Error,” it means that the problem is with Canva’s own main computer (server), not with your laptop, phone, or home Wi-Fi.

If you look at the error screen, you might see the word “Cloudflare.” This is just their security system confirming the problem is deep inside their own system.

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The important point for all users is: Your work is safe. Your design files are saved on their system. You do not need a Canva 500 internal server error fix on your side; the fix must happen on Canva’s side. So, take a breath—your files will be back soon!

Good News! Support Team Confirms a 1-Hour Fix Time

Graphic showing the estimated downtime resolution for the Canva outage. The Canva 500 internal server error fix is estimated to take 1 hour today.

Because we all use Canva for our daily tasks, our team immediately contacted Canva’s support channels to get a clear update. We know that thousands of students and businesses are stuck right now.

We have received an excellent piece of news that will help you plan your time:

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The official Canva support team estimates that the issue will be fully solved and the website will be working normally again within the next one hour.

This is a great sign! It means their team has found the problem and is actively working on the solution. This is a very short stop, and we can all expect to get back to our design work very quickly.

What You Should Do While Waiting for Canva to Return

Now that you know the website is coming back in about 60 minutes, you can stop hitting the refresh button! Here are three easy things you should do during this break: